I can't sign in to my account
Sign in with the exact email or Google account you used when you signed up. The most common cause of a sign-in failure is trying a different email, or a different sign-in method (password vs. Google), than the one your account was created with.
Check which method you used
If you originally signed up with Google, sign in with the same Google account rather than typing that email into a password login; they aren't interchangeable.
If you're not sure which email you used, check for the welcome message you received after signing up (WhatsApp or email); it was sent to the address on your account.
Resetting access
Use 'Forgot password' on the sign-in page if you signed up with email and password. This sends a reset link to your account email; check spam if it doesn't arrive within a few minutes before contacting us.
I think I signed up twice with different emails. Which one is my real account?
Contact us with your property name; we'll confirm which account is active and help you consolidate if there are two.
Can I change the email on my account?
Yes. Contact us with your property name and the new email and we'll update it.
Message us on WhatsApp with your property name, the exact error or a screenshot, and which step you were on. We will try to reproduce it and reply the same business day.